Delivery & Shipping Policy - Good Old Wood
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Delivery & Shipping Policy

Good Old Wood / Delivery & Shipping Policy

Thank you for visiting and shopping at Good Old Wood SCIO. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

We are currently able to offer a low flat rate delivery cost to all of the UK and unlike some suppliers we don’t discriminate against different areas of the UK.

Shipment methodEstimated delivery timeShipment cost
Hermes Standard2 – 4 business days£3.95

Shipment to P.O. boxes or BFPO addresses

Good Old Wood SCIO are currently unable to deliver to PO boxes, in support of our servicemen and women we can deliver to BFPO with delivery charged at cost.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Good Old Wood SCIO is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

My Website (change this) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.